These Terms of Use (the “Terms”, “Agreement”) govern the relationship between Individual Entrepreneur Vladislav Nikolaevich Aksenov, Krasnodar, Russia (the “Company”, “we”) and the user (the “User”, “you”) when using the “AI SMM” online service, available at https://ai-smm.com (the “Service”).

By registering for or starting to use the Service, the User confirms that they have fully read these Terms, accept them and undertake to comply with them. If the User does not agree with these Terms, they must refrain from using the Service.

1. Definitions

• Service — the “AI SM” software and hardware complex providing the User with functionality based on artificial-intelligence technologies.

• Account — the set of data about the User required to identify them and provide access to the Service.

• User Content — any data (texts, prompts, files, images) submitted by the User to the Service.

• Generated Content — the results of processing the User’s requests by means of AI.

• Subscription — paid access to the Service’s features for a defined period under the selected plan.

2. Subject of the agreement

2.1. The Company grants the User the right to use the functionality of the Service under a simple (non-exclusive) licence, to the extent defined by the selected plan, and the User undertakes to use the Service in accordance with these Terms.

2.2. The Service is provided on an “as is” basis. The Company may change, supplement and update the functionality of the Service without prior notice, unless otherwise required by law.

3. Registration and account

3.1. Access to certain features requires creating an account and providing accurate information. The User must keep this information up to date.

3.2. The User is solely responsible for maintaining the confidentiality of their credentials and for all activity carried out under their account.

3.3. Use of the Service is permitted for persons who are at least 16 years old, or who have reached the age at which applicable law permits them to enter into such agreements independently.

3.4. The User must promptly notify the Company of any unauthorised access to their account.

4. Rules of use

4.1. The User undertakes not to use the Service to:

• violate the law, the rights of third parties, or these Terms;

• create, distribute or process unlawful content, including hate speech, child sexual abuse material, or content inciting violence or extremism;

• generate malware, hacking tools, or means for fraud and phishing;

• misrepresent the authorship of Generated Content where prohibited by law;

• perform automated data collection (scraping), create excessive load, or circumvent technical restrictions and security measures of the Service;

• submit third-party personal data without a legal basis.

4.2. The Company may restrict or suspend the User’s access in the event of a breach of these Terms or suspected abuse.

5. User content and AI outputs

5.1. The User retains their rights to the Content they submit. By submitting Content to the Service, the User grants the Company the right to process it to the extent necessary to provide the service.

5.2. The User warrants that they hold all rights necessary for the Content submitted and that its processing does not infringe the rights of third parties.

5.3. Rights to Generated Content belong to the User to the extent permitted by applicable law. The User may use such content, including for commercial purposes. The User understands that similar output may be generated for other users and that the protectability of AI outputs is subject to limitations under the law.

5.4. AI outputs are probabilistic in nature, may contain errors and inaccuracies, and do not constitute professional advice (legal, medical, financial, etc.). The User is responsible for how the outputs are used.

6. Intellectual property

6.1. Exclusive rights to the Service, its source code, design, trademarks and other elements belong to the Company and/or its licensors and are protected by law.

6.2. This Agreement does not transfer to the User any exclusive rights to the Service, other than the right to use it within the granted licence.

7. Plans, payment and refunds

7.1. Certain features of the Service are provided on a paid basis under the plans published on the Service. Payment is made through the payment service Stripe (stripe.com).

7.2. A subscription may renew automatically for the next period unless the User cancels it before the end of the current period. The User may disable auto-renewal in the personal account.

7.3. The User may request a refund within 14 (fourteen) days of the payment date. Refunds are made using the same method as the original payment. This provision applies subject to the mandatory provisions of applicable consumer-protection law.

7.4. The Company may change the plans; changes do not apply to a period already paid for.

8. Disclaimer of warranties

8.1. The Service is provided on an “as is” and “as available” basis. The Company does not warrant uninterrupted or error-free operation of the Service or that the results will meet the User’s expectations.

8.2. The Company does not warrant the accuracy, completeness or fitness of Generated Content for the User’s particular purposes.

9. Limitation of liability

9.1. To the maximum extent permitted by applicable law, the Company shall not be liable for indirect damages, lost profits, loss of data or goodwill arising from the use of, or inability to use, the Service.

9.2. The Company’s aggregate liability on any grounds is limited to the amount actually paid by the User for the Service during the 3 (three) months preceding the event giving rise to liability.

9.3. The limitations of liability do not apply where they are not permitted by mandatory provisions of applicable law (including in relation to consumers).

10. Suspension and termination

10.1. The User may stop using the Service and delete their account at any time.

10.2. The Company may suspend or terminate the User’s access in the event of a breach of these Terms or the law, or upon discontinuation of the Service, notifying the User by available means, except where immediate measures are required.

11. Personal data

Processing of the User’s personal data is carried out in accordance with the Privacy Policy available at https://ai-smm.com/privacy, which forms an integral part of these Terms.

12. Changes to the Terms

The Company may amend these Terms. The current version is published on the Service with the effective date indicated. Continued use of the Service after the changes take effect constitutes the User’s acceptance of the new version.

13. Governing law and dispute resolution

13.1. These Terms are governed by the law of the Russian Federation, where the Company is established. Disputes are subject to the competent court at the Company’s location (Krasnodar), unless otherwise required by mandatory law. For consumers in the EEA and other jurisdictions, the mandatory consumer-protection guarantees of the law of their country of residence remain in effect.

13.2. Disputes are resolved through negotiation and, failing agreement, in the manner established by applicable law, subject to any mandatory pre-claim procedure.

14. Contact information

Company: Individual Entrepreneur Vladislav Nikolaevich Aksenov

Address: Krasnodar, Russia

Website: https://ai-smm.com

Support email: info@ai-smm.com